About Us

Alvidea is a company that began in 2012, beginning with the objective of being able to offer efficient services to different companies in Latin America, North America and the North American Hispanic market. In this way we have been able to know different markets, this allows us to better filter the information to take it to an optimal approach for each company.
Our mission is to increase the fulfillment of its objectives, and to put it ahead of the competition.

MISSION

Provide services of high quality and reliability to our clients, based on principles of confidentiality, respect and efficiency, focusing on a comprehensive and beneficial care for each and every one of our clients.
If our Clients meet their organizational goals, we have fulfilled ours.

VISION

To be the best alternative, allowing us to synthesize the business processes of our clients, thus maximizing their competitiveness through the provision of BPO outsourcing services, with standardized processes that guarantee a correct and timely operational execution supported by reliable information.

Our Values

Integrity

We act according to the ethical and social norms in the activities related to the work without lying or deceiving; Not hiding relevant information; Respecting the confidentiality of personal information and the organization, and not using it for personal benefit; Acting in accordance with what is considered important, We focus our work on responsibility, honesty, efficiency and quality to be able to be honest in what we do.

Aggressive Commitment

We commit ourselves to the maximum to be able to make a productive development, putting all our capacity to carry out the objective. We plan successfully to be able to successfully complete a project.

Respect

Respect is a guarantee of transparency, so we value your interests and needs.
This is a fundamental value for our company, since the respect begins in the good treatment and good communication.

Permanent Innovation

We take into account our experiences and suggestions from our customers and production team, so we can innovate, so we can provide a competitive and satisfying service.